Refund Policy

Last updated: 17 July 2026 · PDF Toolbox is operated by PDFEdtar.

1. What you are buying

PDF Toolbox PRO is sold as a paid access period (currently 30 days per payment, launch offer SAR 10). There is no automatic renewal — access simply ends unless you purchase again, so there is nothing you need to cancel.

2. When refunds are given

• Duplicate or erroneous charges. If you were charged twice, or charged without receiving PRO access, we will refund the incorrect charge in full.
• Service failure. If a verified technical problem on our side prevented you from using PRO tools for a substantial part of your access period, contact us and we will refund or extend your access in good faith.
• Where required by law. Nothing in this policy limits any non-waivable rights you have under applicable consumer-protection law.

3. When refunds are not given

Except as above, purchases are non-refundable once PRO access has been activated, including for partial, unused access periods or change of mind after use.

4. How to request a refund

Email info@pdfedtar.com within 7 days of the charge, from your account email, including your payment ID (shown by the payment provider) and a short description. We respond within 24–48 hours (Sunday–Thursday, 9:00 AM – 6:00 PM, GMT+3).

5. How refunds are paid

Approved refunds are issued to the original payment method through our payment provider, typically within 5–10 business days depending on your bank.